Built and supported by a small studio, so you get a real answer, not a ticket number.
Get help
Email [email protected] with the app name in the subject. I read everything and reply within two working days, usually sooner. Screenshots help.
Common questions
Delete my data — email [email protected]. Deletion closes the account and removes all stored posts, replies and tokens within 10 days. If a public post of yours has been stored by Nosy Pup and you want it removed, send the link to the same address.
Request a feature — same address. Every request is read by the person who would build it.
Monitoring setup — add your app and select your listening priorities. Dataloup configures the supported monitoring. You do not need a separate monitoring account. Your workspace shows setup progress; a quiet inbox can also mean that no relevant conversation has arrived yet.
Sign in and manage your plan — use Dataloup sign-in and billing. If a purchase is pending, resume the existing order shown there. If a payment appears successful but access is missing, contact support with the order reference before trying another payment. Never send card details or passwords.
Replies and follow-ups — review and edit drafts before using them. You can copy a reply and post it yourself; optional connected posting requires your approval. A saved follow-up does not send an automatic message.
Privacy
Nosy Pup privacy policy: dataloup.io/nosy-pup/privacy