Last updated: 4 September 2026
Mode is a training app for iPhone and Apple Watch, published by Loup. Contact: [email protected]
(Mode’s in-app Send Feedback writes to [email protected]. Both reach us; support@ is the address for anything about this policy or your data.)
This policy describes what Mode does with your information. It is written to be read, not to be survived.
The short version
Mode has no account and no user database. Your workouts, schedule, history and settings live on your iPhone and Apple Watch. Health and wearable readings are read live rather than copied into a Mode database.
A short list of things leave your device, all of them because you asked for a feature that needs them:
- AI Coach and daily review — a summary of your training and recovery figures is sent to generate that reply.
- Importing a workout from a photo, screenshot or PDF — the text found in it is sent to structure the workout; if no text can be read, the image itself (see section 3a).
- Weather — your approximate location is sent to get a forecast.
- WHOOP — if you connect it, to read your recovery and sleep data.
- Oura — the same.
- Polar — the same, through Polar’s AccessLink service.
Nothing is sold. Nothing is used for advertising. Nothing is shared for marketing. Mode does not track you across other apps or websites and contains no advertising or analytics SDKs.
1. Data stored on your device
Everything Mode creates stays on your device unless a section below says otherwise:
- Workouts you build, import or are given by the Coach
- Your schedule and training programmes
- Completed sessions: duration, heart-rate series, zone time, calories, distance, splits, recovery readings, RPE and how you felt
- Strength sets and estimated one-rep maxes
- Settings, zones, goals and preferences
- Your acceptance of Mode’s terms, with the version and date
Mode uses Apple’s on-device database. It is included in your device backup if you back up your iPhone, and it is deleted when you delete the app.
2. Apple Health
With your permission, Mode reads from Apple Health: heart rate, resting heart rate, heart-rate variability, sleep, workouts, VO₂max, respiratory rate, blood oxygen, body mass and composition, blood pressure, glucose, menstrual and cycle data where you have enabled women’s health features, and activity totals.
With your permission, Mode writes finished workouts back to Apple Health so your rings and other apps see your training.
Health data is read when Mode needs it and is not copied into a separate Mode database. Mode never uses Health data for advertising or marketing, and never shares or sells it. You can withdraw access at any time in the Health app; Mode’s features that depend on it will then say they have no data rather than guess.
3. The AI Coach and daily review
When you use an AI feature, Mode assembles a summary of your training and recovery figures — sleep, HRV, resting heart rate, recovery, readiness, recent sessions, zone time, volume and similar — along with anything you type, and sends it once through Mode’s own relay to the AI provider that generates the reply.
- It is sent to produce that answer and for no other purpose.
- It is not stored as a profile of you.
- It is not used to train or improve any AI model — not by us, and not by the provider. Mode’s coaching knowledge was built by hand from published training literature before any user existed, and it does not learn from you.
- It is never sold, and never used for advertising or marketing.
- Mode’s relay exists so your device never holds the provider’s credentials. It passes the request through and does not keep a copy.
If you never use an AI feature, none of this happens.
3a. Importing a workout from a photo, screenshot, PDF or spreadsheet
If you import a workout from a photo, screenshot or PDF, Mode first tries to read the text on your device using Apple’s on-device text recognition. Nothing leaves your phone during that step. The text it finds is then sent through the relay to the AI provider so the workout can be turned into a structured session.
If the on-device step cannot read enough text — a handwritten whiteboard, a photograph of a gym wall, a low-contrast screenshot — Mode falls back to sending the image itself so the AI can read it. This is the one case in which a photograph from your device is transmitted; it happens only for the import you just started, and the image is used to produce that one result and for nothing else. It is not stored, not kept as a profile, and not used to train any AI model.
CSV and spreadsheet files are read entirely on your device. If you would rather no image ever left your device, type or paste the workout in as text instead — that path never sends a picture.
4. Location
If you use the weather card or an outdoor run, Mode uses your location:
- Weather — approximate coordinates are sent to Apple Weather (WeatherKit) to fetch a forecast, or — if Apple Weather cannot answer — to Open-Meteo. Neither requires an account, and Mode sends nothing that identifies you. The weather card says which service provided the forecast.
- Outdoor runs on Apple Watch — GPS is used to record your route and distance. The route is stored with the workout on your device and in Apple Health. It is not sent anywhere by Mode.
Location is only used while you are using the relevant feature.
5. WHOOP, Oura and Polar
If you connect any of them, you are sent to their own sign-in page and Mode never sees your password. Mode receives an access token, stored on your device, and uses it to read your recovery, sleep and physiology figures — for Polar, that is Nightly Recharge, Sleep Plus Stages and heart-rate data from Polar’s AccessLink service, which also requires Mode to register you once with that service using an anonymous identifier. You can disconnect at any time in Mode’s settings, which discards the token.
6. Calendar
If you allow it, Mode reads your calendar to see how busy your week is, and can write scheduled sessions to it. Calendar contents are used on your device and are never sent anywhere.
7. What Mode does not do
- Mode does not learn from you. Nothing you do in the app trains, tunes or improves any model. The coaching knowledge was assembled by hand from published training literature; your sessions do not go into it and cannot.
- No advertising, and no advertising identifiers.
- No analytics or crash-reporting SDKs, and no third-party trackers.
- No selling or sharing of personal information.
- No tracking across other companies’ apps or websites.
- No user accounts, so no email list and no password to lose.
8. Children
Mode is designed for adults and you should be 18 or older to use it. Mode does not knowingly collect information from children.
9. Your rights and your control
Because Mode holds no server-side database, you control everything directly:
- Delete everything — delete the app. Its data goes with it.
- Revoke Health access — Health app → Sharing → Apps → Mode.
- Revoke location — iOS Settings → Privacy & Security → Location Services.
- Disconnect a wearable — Mode → Settings → Connections.
If you are in a jurisdiction with rights of access, correction, portability or erasure (for example the UK/EU GDPR or the UAE PDPL), those rights are satisfied by the controls above, because the data is in your hands rather than ours. If you have a question about it, write to the contact address at the top.
10. Changes to this policy
If this policy changes materially, Mode will show you the new version in the app before you continue using the features it covers.
A note on medical use
Mode is not a medical device. It does not diagnose, treat or prevent anything, and its numbers can be wrong. See the in-app terms for the full statement. If something in your health data concerns you, speak to a clinician.